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Debt Wrangler

  • What does “auto-allocation” of my payment mean? And why does Spinwheel recommend this?
  • What kind of payments can I make with Spinwheel?
  • I see my loans, but the info looks wrong. What should I do?
  • I reviewed the transaction list and I don’t see a payment I thought I made, what do I do?
  • Why aren't my credentials working?
  • I logged in to my loan servicer through Spinwheel’s Connect Module and everything is blank, why is this?
  • What if I don't see my loan servicer on the Connect Module Servicer list?
  • Where can I find PSLF requirements?
  • Who manages PSLF loans?
  • Will I still qualify for Public Service Loan Forgiveness (PSLF) if my loan migrates?
  • How do I change my repayment plan?
  • How do I know what kind of repayment plan I have?
  • What kind of repayment plans are there?
  • Why do I have multiple loan types? (ie. like Parent PLUS, Direct Subsidized, Direct Unsubsidized, etc)
  • What if I have multiple loans?
  • What do I do if I can’t remember my login credentials to my loan servicer?
  • When will my loan servicer change?
  • How do I find out who my servicer is changing to?
  • I heard my student loan servicer might be changing?
  • How do I find out who my student loan servicer is?
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