Help center
Qapital
Problem Solving
Problem Solving
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Transfers
Transfer breakdown
Deposit/Withdraw Timeframes
What's the difference between 'Scheduled' and 'Pending' amounts in my Upcoming Deposit?
The Fail-safe and verified accounts
Transfers between your Goals and Spending Accounts
Instant Transfers
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Bank Connection Errors
My Bank is not Connecting
I Changed my Bank Login
BEFORE REACHING OUT TO US
Issues with the Qapital Visa® Debit
What to do if my card is declined?
Fraud and Dispute Charges
Using my Card Abroad
Can I have Two Cards for my Account?
I Forgot my PIN
How to Lock/Unlock your Qapital Visa® Debit Card
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Manage Your Accounts
Negative Balance
Close or Delete My Qapital Account
Cancel Scheduled Transfers
Pause Rules
Add an External Bank Account
Are there limits on how much I can pay?
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Manage Goals
Create Goals
Edit Goals
Achieved Goal
What Happens to the Money if I Close the Goal?
Invite Someone for Shared Goal
Delete / Remove / Close Goal
Make a Change
Change Funding Account
Change Address
Why Can't I Change My Funding Account (Pending Transfers)
I Wasn't Able to Change Funding Account Automatically