Help center
Qapital
Problem Solving
Problem Solving
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Transfers
Deposit/Withdraw Timeframes
What's the difference between 'Scheduled' and 'Pending' amounts in my Upcoming Deposit?
Transfers between your Goals and Spending Accounts
Instant Transfers
Four-day Hold
How long does it take to withdraw money from an Invest Goal?
Bank Connection Errors
My Bank is not Connecting
I Changed my Bank Login
BEFORE REACHING OUT TO US
Issues with the Qapital Visa® Debit
Fraud and Dispute Charges
Using my Card Abroad
Can I have Two Cards for my Account?
I Forgot my PIN
How to Lock/Unlock your Qapital Visa® Debit Card
My Qapital Visa® Debit Card is Missing or Damaged
Manage Your Accounts
Close or Delete My Qapital Account
Cancel Scheduled Transfers
Pause Rules
Add an External Bank Account
Are there limits on how much I can pay?
What is Pay What You Want?
Manage Goals
Create Goals
Edit Goals
Achieved Goal
What Happens to the Money if I Close the Goal?
Invite Someone for Joint Goal
Delete / Remove / Close Goal
Make a Change
Change Funding Account
Change Address
Why Can't I Change My Funding Account (Pending Transfers)
I Wasn't Able to Change Funding Account Automatically