Fraud and Dispute Charges

If you notice unauthorized charges on your card, you can temporarily lock your card right in the app.

In the Account tab, select 'Your Qapital Visa® Debit Card.' From there, you'll see the toggle to ‘Lock card temporarily.’ This will prevent any charges on or withdrawals from your card.

Please reach out to us at or message us directly in the support section of the app if you have any concerns.

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