Fraud and Dispute Charges

If you notice unauthorized charges on your card, you can temporarily lock your card right in the app.

In the Account tab, select 'Your Qapital Visa® Debit Card.' From there, you'll see the toggle to ‘Lock card temporarily.’ This will prevent any charges on or withdrawals from your card.

Please reach out to us at support@qapital.com or message us directly in the support section of the app if you have any concerns.

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