In the Home tab, tap the button in the top left corner, and tap "Accounts." Then, scroll down to "Funding account" and tap "Change." You'll be able to select a new funding account from the list of valid checking accounts you have linked with Qapital. Before you change your account, make sure you do not have any pending transfers.
Please note that if you switch a funding account through the app, you will have to wait 90 days before you can change it again without help from the support team.
If you are unable to change the account automatically, go to the Home tab, and tap the Profile icon in the top left corner. Then, select "Accounts," and tap "Change" next to "Funding account." From there, you will need to submit documents to change your funding account.
We will need two photos of your valid government-issued ID/Driver's License (a close-up of just the ID, and one holding it next to your face). Please also send a photo of one of the following:
(1) a bank statement or,
(2) a voided check
Once these documents are submitted, one of our support agents will send you an e-mail informing you that the change has been made.