Change Address

To change your mailing address, you'll need:

Either a valid photo of your state-issued ID with the new address or a recent document that shows you are receiving mail at your new mailing address.

Along with one of the documents below:

  • Current statement from a financial institution, bank or credit union
  • Telephone bill (landline or mobile)
  • Internet, television, cable, or satellite provider bill
  • Electricity, gas, water, or garbage removal bill (other utility bills won't be accepted)
  • Paystub showing name and address
  • Insurance bill, renewal, or declarations page (home, renters, auto, life)

The document needs to show your full name, address, and have a  date that's current within the last 60 days.

You can send these to support@qapital.com with the subject line "Address Change", or you can open a support ticket in the app by selecting the 'Account' tab > 'Support' > 'Message us' and attach the documents there.

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