Change Address

To change your mailing address, we will need:


Either a valid photo of your state-issued ID with the new address or a recent document that shows you are receiving mail at your new mailing address.


Accepted documents are:

  • a current statement from a financial institution
  • telephone bill
  • a bill from an internet provider, television/cable/satellite/home bill
  • renter's insurance invoice


The document needs to show your full name, address, and have a  date that's current within the last 60 days.


You can send this to with the subject line "Change Address", or you can attach them in an open support ticket in the app by selecting the 'Profile' tab, 'Support', and 'View Past Conversations'.

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