If you are in the Manual Review process for your Qapital account, you’ll need to upload one document from the following list of accepted documents:
Acceptable documents are:
- Current checking/savings account statement from a financial institution
- Telephone bill
- Statement from an internet/cable/satellite provider
- Home or renter's insurance invoice (no car insurance policies accepted)
This document must include:
- Your Full Name.
- Your Address. Must match the address you submitted on your application and include unit numbers and city/state/zip.
- Current Date. This document must also have a statement/printed date clearly listed that shows it was issued within the last 60 days. We cannot use a "due date" for the invoice/statement.
The address you have listed is where your card will be mailed upon approval. This must be a residential address (i.e. no P.O. boxes).
We'll also need:
A photo of your driver's license (Heads up, make sure the license is valid, fully visible, not blurred and without any glare, so we don't waste time asking you to re-submit).
You’ll need to use your legal name exactly as it appears on your government-issued photo ID. Nicknames and abbreviations are not accepted. If your legal name includes a hyphen, or if your name contains a suffix (Jr., II, III, etc.), this must also be included during sign-up.