You can temporarily lock and unlock your card right in your app. Tap your ‘You’ tab and select your Qapital Spending Account. At the bottom, select ‘Lock card temporarily.’ This will prevent any charges or withdrawals on your account until you can confirm the safety of your Qapital Visa® Card. You can unlock right in the app at any time, and contact us in the app Support or by calling (844) 551-7070 9-5 ET, Mon-Fri for any additional help.
Articles in this section
- Are there any monthly or setup fees with the Qapital Visa® Card?
- What is the Qapital Visa® Card?
- Are there withdrawal limits on my Spending Account?
- How do I get direct deposit to my Qapital Visa® Card?
- Can I pay my bills with my Qapital Visa® Card?
- Is there interest on my Qapital account?
- Does Qapital offer checkbooks?
- Does the Qapital Visa® Card work outside US?
- How do I report duplicate or fraud charges on my Qapital Visa® Card?
- What do I do if my Qapital Visa® Card is lost or stolen?