If you have a Goals Account only, you can close your account right in the app! First, you'll want to cash out all your savings back to your funding account. Once your Qapital balance is $0, you can close the account by going to the ‘Profile’ tab, pressing ‘Accounts’ and selecting your Qapital Account. If you have an iOS device press ‘Close Account’ at the bottom of the screen, or if you have an Android device, click the trash icon on the top right of the screen.
If you have both a Spending Account, you'll want to reach out to our Customer Success Team to close either your Spending Account or your Qapital Account entirely.
Heads up, simply deleting the Qapital App from your device will not delete your account nor cancel or pause account activity.
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