If our FAQs don't answer all your questions, getting in touch with our Customer Success Team is easy!
The fastest way to reach us is through our in-app message support. You can either email us at firstname.lastname@example.org or message us directly in-app. For in-app messaging, open the ‘Profile’ tab in the app, select the 'Support' banner and then tap ‘Contact us.’
If you have issues with your Qapital Visa® Debit Card, you can call the phone number on the back of the card for additional help.
Heads up, our office hours are Monday-Friday 9AM-5PM EST so weekends and holidays will have delayed responses.
**Also, if you searched for the Customer Service or Customer Support, we like to go by Customer Success. 😊