If our FAQs don't answer all your questions, getting in touch with our Customer Success Team is easy!
The fastest way to reach us is through our chat support. You can either email us at firstname.lastname@example.org or chat with us directly in-app. For in-app chat, open the ‘Profile’ tab in the app, select the 'Support' banner and then tap ‘Contact us.’
If you have issues with your Qapital Visa® Debit Card, you can call the phone number on the back of the card for additional help.
Heads up, our office hours are Monday-Friday 9AM-5PM EST so weekends and holidays might have slightly delayed responses, but we strive to respond within 24 hours of your request.
**Also, if you searched for the Customer Service or Customer Support, we like to go by Customer Success. 😊