There is a small lag period between the time that the Round-up Rule is activated and when it starts to communicate with your bank's transaction data servers to be triggered. This is usually takes a few days but can occasionally take up to 10 business days. If you continue to have issues, you can follow up with our Customer Success Team in our in-app chat.
Articles in this section
- What do I need to open a Qapital account?
- How long does the penny deposit take?
- Where do I verify penny deposits?
- Where are my penny deposits for account verification?
- Where is the message to verify my email?
- What is my username if I signed up with Facebook?
- Why can’t I use a credit card, savings account or prepaid card as my funding account?
- How do I add banks / accounts to trigger my Rules?
- How do the referrals work, and when can I expect my signup bonus?
- How do I invite friends to a Shared Goal?