This means there has been a connection error between your financial institution and either our data provider or Qapital. We recommend you wait 24-48 hours for the connection to be reestablished; after which you can try to reconnect your account.
Articles in this section
- What's the difference between 'Scheduled' and 'Pending' amounts in my Upcoming Deposit?
- How do I pause my Qapital account and/or cancel a scheduled deposit?
- How do I cancel / delete a transfer to my Qapital account?
- How do Joint Goals work?
- Why this number for my Weekly Spending Target?
- How do I unlink an account or card to trigger my Rules?
- Why do I have to try again after three business days to Cash Out?
- Why is my transfer labeled Lincoln Savings Qapital or Wells Fargo Qapital?
- Setting a Weekly Spending Target
- Why can’t I cash out money to a different account?