The first thing to do is to verify the password you’ve entered. You can do this by pressing the button next to the password input field that says, “Show” on iOS and looks like an eye on Android. Some banks allow you to have a different login credentials on their mobile app than on their web site. Please try both of them.
Articles in this section
- What's the difference between 'Scheduled' and 'Pending' amounts in my Upcoming Deposit?
- How do I pause my Qapital account and/or cancel a scheduled deposit?
- How do I cancel / delete a transfer to my Qapital account?
- How do Joint Goals work?
- Why this number for my Weekly Spending Target?
- How do I unlink an account or card to trigger my Rules?
- Why do I have to try again after three business days to Cash Out?
- Why is my transfer labeled Lincoln Savings Qapital or Wells Fargo Qapital?
- Setting a Weekly Spending Target
- Why can’t I cash out money to a different account?